Hold'em Ranger

FAQ

Q. Are there any more instructions?

A. There is a readme.rtf file that is included when you extract the files.

Q. I'm getting lots of files on my desktop everytime I quit Realtime.

A. Make a folder, as it says in the instructions, and place the Realtime.exe file there. You can make a shortcut and leave that on the desktop.

Q. I don't see any stats

A. Check your folder settings for the site you are playing on. Realtime tries to guess which folders you are using but if you have two accounts or have installed the site software in a non-standard location you will have to set this up manually.

Q. I'm playing on Party Poker. I see that Realtime recognizes the table I open, but it doesn't display any stats.

A. Unfortunately I live in the US and am unable to test the program by playing on Party. There does seem to be a problem with reading the Party hand histories directly. I can only observe hands using a mining program. I used FPHG. It is free and it Realtime definitely works with it. Realtime may work with other programs, I have not tested them. The default settings for the observed hands point to the folder FPHG uses to save hands.

Q. I see some player stat panels but others are missing.

A. Check and uncheck the box next to the table name in the Realtime window. Try minimizing the table and restoring it. The idea is to try and force the table to redraw everything, including hopefully the missing stats. If this doesn't work try unchecking the "Flicker-free drawing" option in the Preferences->Table Display menu.

This isn't a problem I have seen, but others have reported it. I have attempted some fixes in the Table Display menu. You will need to set them up one at a time before opening a table. If you have been experiecing this problem and find one of them works, I'd appreciate feedback.

Q. I have Poker Tracker and I see I have more hands on players in Poker Tracker, than appear in Realtime.

A. Have you imported all the hands you have saved into Realtime? You do this using the "Rebuild Database from Archived Hands" button on the appropiate site settings dialog. If you have done this and still seem to be missing some hands try exporting all the hands you have from PT to your archive folder and re-importing.

Q The player stat panels and mucked cards are appearing in the wrong place.

A. You can move drag the panels around using the right mouse button.

Q The player stat panels and mucked cards are in different places on different tables.

A. Check that the preferred seat (Stars) or auto-centering (Full Tilt) settings on the site correspond to the settings you have for Realtime on the Preferences->Site Settings Dialog box. Also check that your screen-name is correctly entered - though Realtime should prompt you if it is incorrect.

Q. My computer is starting to slow down when Realtime is running.

A. If you have a lot of tables open you can switch off the stats display on tables you are not playing on using the check-box next to the table name. If you are still having problems try setting the stat panel opacity to max using the slider on the Preference->Player Display menu.

Q. How do I set the color of an individual player stat.

A. Go to the Preferences->Player Display. Select the stat form the displayed stats list box (on the right), you should see a color and value appear in the Color Ranges list. E.g. White and "< inf". Click on the color and select a new color from the drop-down box below the list. Then click edit. The new color should now appear the list replacing the original white.

You can set up color ranges for the statistics you have chosen. Select the stat from the right list, choose a color in the color range box and enter a value for the upper bound of that color. Then clik the "Add" button. For example, say you wanted to display the VP$IP in red for players with a VP$IP of under 15%, orange for under 30 and green for all others. First select red from the combo box below the list and enter 15 in the edit box to the right and click "Add". Then select orange, enter 30 and click "Add" again. Then select the last color range in the list (with the lable <inf). Now select green from the combo box and click edit.

If you check the "Adjust color for sample size" option in the color range box, the stats get progressively brighter as you have more samples. The idea is to be able to tell at a glance how reliable a stat is. E.g. If someoene is playing with a VPIP of 50, that doesn't mean a lot if you only have 2 hands to base it on - if it is 25 hands, then that's another matter. The breaks in brightness occur at 5, 10 and 25 samples.

Q. I just got the latest version and now there's something wierd with the display.

A. Delete the prefs.txt file and reset your preferences. I try to keep these files compatible between versions to save people time, but it doesn't always work.

Q. I have a large database and am trying to import a lot of hands using the Rebuild Database button, but it is going really slowly.

A. Realtime works best when the hands you are importing are more recent than the hands you have already imported. You are probably better off putting all the files in the same archive folder and importing everyting from there rather than trying to import a large number of older hands. For the same reason try to avoid importing a batch of hands in chunks.

Q. My question isn't on this list.

A. I created a thread on the 2+2 forum, before I created this site. Hopefully your question is answered there.

Q. This program is great. How do I send you a donation.

A. You can credit my Paypal account. (mlamb1@gmail.com). There's a link to Amazon's payment system within the program. You can also send me a player-to-player transfer on Full Tilt - I'm "PauliGaultieri" or Stars ("Mr. D0!" -M, r, period, space D, Zero, !) I think I may get in trouble if a lot of people do this but so far that hasn't been a problem.

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